Return Policy for Pumina Luxury Watches

Effective Date: December 11, 2024

Satisfaction Guaranteed – Pumina Return Policy

At Pumina, we want you to be completely satisfied with your luxury watch. If for any reason you are not satisfied with your purchase, we offer a straightforward and hassle-free return policy.

Eligibility for Returns
We accept returns on all products purchased from our website within 30 days of delivery. The product must be in its original condition, unused, and with all tags and packaging intact. To initiate a return, please contact our customer support team at info@pumina.site with your order number and reason for the return.

Return Process
Once we receive your return request, we will provide you with a return shipping label. Please note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect. After we receive the returned item, we will process your refund to the original payment method.

Exchanges
If you wish to exchange an item for a different size or model, please contact us within 30 days of purchase. We will do our best to accommodate your request based on availability.

Refunds
Refunds will be issued to the original payment method once the returned item has been inspected and approved. Please allow 7-10 business days for the refund to appear in your account.

For more information, visit our website: Pumina Return Policy.